Contact Us
Why is my order still processing?
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We apologize for the processing and shipping delays affecting your recent order. Due to increased order volume and new safety measures we are taking, it will take longer for your orders to be ship.
Keep an eye on your email for order updates. We'll email you once your order ships, and this will contain a link to tracking information.
How do I check my online order status?
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You can check the status of your orders by logging into your account and clicking on "Orders." This is the easiest and fastest way to get information about your Lodge online order.
If you checked out as a guest, you can go to the account login page and enter the order number (found in your email), the email you used to complete the order, and the billing zip code.
How can I track my order?
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Once your order has shipped, we'll send you an email with a link to track the order on the carrier's website. By clicking on the link, you will be able to check the status of your order once it is in transit.
Response times may be delayed due to higher than normal seasonal volume.
CONTACT US
You have questions, and we have answers!
Explain your experience below, and our team will respond shortly.
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Email:
Address:
Roomm 103 ,13Building, Haixi Baiyue State , Cheng Men Town, Cang Shang Zone, Fuzhou City
Phone：16614036997